Before you open an account or place any transaction on 99bon apk, these terms set the ground rules for how the platform works and what you can expect from us. Access and eligibility depend on local law and are available only where permitted in your region.
Account access rules
Wallet & transaction scope
PESONet and Bank Transfer terms
Eligibility by local law
POLICY POSTURE
How These Terms Apply to Your Account
These terms form the agreement between you and 99bon apk whenever you access the platform, create or log into an account, or carry out a transaction. By continuing to use the site or app after we publish an update, you accept the revised terms as they stand at that moment. We will notify you of material changes through the account dashboard or by the contact method on record. Your wallet activity — including deposits made through PESONet or Bank Transfer — is subject to the transaction rules set out in the relevant section below. Limits, processing requirements and verification steps are shown in your account at the time of each transaction; we do not guarantee those details remain static, and the version displayed at the time of your request is the one that applies. Access to the platform depends on local law. If you are in a region where access is not permitted, you are responsible for knowing that restriction. We do not waive any term by failing to enforce it in a specific instance.
PESONet deposit scope
Bank Transfer record trail
Account dashboard — live view
Jurisdiction eligibility check
COVERAGE BOUNDARIES
What Falls Inside and Outside These Terms
These terms cover everything that happens between your device and your 99bon apk account — from the moment you register to the moment a transaction settles in your wallet. Knowing the boundary helps you understand where to raise a question and where a third party handles the process.
Account Access
Login, account creation, credential updates and session continuity on your device are governed by these terms. If you share credentials or access the account from an unrecognised device, the behaviour and any resulting account state remain your responsibility.
Wallet Transactions
Deposits and withdrawals processed through PESONet or Bank Transfer are in scope. The transaction record visible in your account dashboard is the reference point for any dispute. We do not control processing timelines outside our own system.
Platform Content
Game titles available in the lobby — including slots, live dealer tables and sportsbook markets — are subject to provider availability and regional eligibility. Content may change; the current state of what is accessible is shown after you log in.
Third-Party Services
Payment rails such as PESONet and Bank Transfer operate under their own service terms. We are not party to any agreement between you and a bank or payment network. If a payment provider applies a fee or hold, their policy, not ours, governs that step.
YOUR ACCOUNT ACTIONS
What You Can Do Under These Terms
These terms are not only obligations — they also map out the actions available to you. You can review every transaction on file through the history tab in your account wallet at any time after login. If a detail looks wrong — an amount, a payment method label or a date — you can raise a correction request through the support channel before the record is finalised in the settlement cycle. Updating your contact information, changing a linked payment method, or adjusting account preferences follows the steps shown directly in your account settings. We do not process changes submitted outside those fields. If you have a question about how a specific clause applies to your situation, the support team is the right place to start — not a workaround in the account interface.
Review Transaction Records
Your full transaction history — including PESONet and Bank Transfer entries — is available in the wallet section after login. The record shown there is the reference we use when investigating a query.
Correct Account Details
Name, contact number and linked payment details can be updated through the account settings page. Follow the fields and verification prompts shown there; corrections submitted by other means are not processed.
Raise a Policy Question
If a clause is unclear or you want to know how a specific rule applies to your account, contact support with your account reference and the section in question. We respond through the same channel you used to reach us.
Request Account Support
For access issues — locked account, unrecognised login or a transaction that has not appeared in your wallet — open a support ticket with your account details and the relevant payment record as reference.
POLICY CONTACT PATHS
How to Reach Us on Policy Matters
Policy questions are handled through the same support routes as account queries. Use the channel that fits your situation — live chat for quick clarifications, email for formal requests with attachments like payment records, and the in-app help section for guided steps on common account actions.
Live Chat
Available from the help icon inside your account. Use this for quick questions about how a specific clause applies to your wallet or transaction.
Email Support
Send formal policy queries or correction requests with your account reference and supporting payment record to our support address listed on the Contact page.
In-App Help
The help section inside the account walks through common policy actions — updating details, reading your transaction history, and submitting a dispute — step by step.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention Under These Terms
We hold account data only for as long as the account is active or as required by the applicable retention rules in your region. After an account closes, personal details are retained only where a legal or dispute obligation requires it — not indefinitely.
Account Data Handling
Account details — contact information, linked payment methods and wallet records — are stored to service your account and process transactions. We do not share them with third parties outside the payment rails you choose, such as PESONet or Bank Transfer.
Cookies and Session Data
Cookies keep your session active and remember your login state across page loads on your device. You can manage cookie preferences through your browser settings; some account functions may not work without session cookies enabled.
Account Security Steps
We flag unrecognised logins and may require verification before granting access. If you notice a login you do not recognise, contact support immediately with your account reference so we can review the session log.
Requesting Changes to Stored Data
To request a review of the data we hold on your account, or to ask about retention after account closure, contact support by email with your account reference. We will confirm what is held and the steps to address any inaccuracy.
TERMS FAQ
Common Questions About These Terms
If your question is not covered here, the support team can walk through the relevant clause with you. Use your account reference when you reach out so we can pull up the right records.
Where do I find the current version of the terms?
The current terms are always available on this page. When we update them, the date at the top of the page changes. If you are logged in, the account dashboard also shows a notice when a material change has been published since your last session.
Do these terms apply to deposits made by PESONet or Bank Transfer?
Yes. All wallet transactions — including PESONet deposits and Bank Transfer payments — are covered by the transaction rules in these terms. The record of each transaction is visible in your wallet history and serves as the reference for any dispute you raise.
Can I use the platform if I am outside the Philippines?
Access depends on local law in the region you are in. These terms apply where access is permitted. If local law in your current location restricts access, you are responsible for knowing and following that restriction. We do not confirm eligibility for specific regions beyond what is stated here.
How do I dispute a transaction amount shown in my wallet?
Open the transaction in your wallet history, note the reference number, then contact support by live chat or email with that reference and the detail you are disputing. We review the payment record on file and respond through the same channel.
What happens to my account data when I close my account?
After closure, we retain only the data required by applicable legal or dispute obligations in your region. You can request a summary of what is held by emailing support with your account reference. Data held beyond the closure date is not used for marketing.
How do I update the payment method linked to my account?
Go to account settings after login and follow the payment method fields shown there. Verification steps — such as confirming ownership of a Bank Transfer account — are displayed in the same flow. Changes submitted outside those fields are not processed.